Salesman came at our request for quote. Quote was higher than we were willing to pay.
The sixth quote allowed a monthly cost of $78 monthly for the first year then we would pay it off with no interest fees. The credit card bill came from Wells Fargo Home Projects (we didn't know it wasn't financed by them but hadn't actually asked). The monthly bill was $136.92. Considering that is nearly $59 more than our signed contract indicated, we contacted LeafFilter.
The only reply was the salesman was new. They were unwilling to work with us or do anything to uphold their contract so we disputed the claim. All documentation was provided to Wells Fargo. We learned one of LeafFilter's documents was even altered but because the selling price was what was quoted we were told "the terms are correct as being billed." I am still confused how terms are correct at $59 more per month BUT here is the rest of the story...
we have large maple trees which produce many seeds. Those seeds being in our gutters were what prompted the purchase. Not only is it an unpleasant job but being on a ladder trying to rid the gutters each spring is not particularly safe. The attached photo shows our gutters this past spring AFTER LeafFilter installed their product.
The gutter protection accomplished nothing as the seeds had to be removed from off the gutter protection. This photo was sent to LeafFilter - no response was received. No response was received after speaking to the owner or manager regarding the incorrect monthly charges we DID NOT agree to and no response was received despite numerous attempts to get all of this resolved through LeafFilter without disputing the monthly charge amount or the fact the gutter protection didn't provide what was intended.
This is a VERY disappointed "customer"... I wouldn't spend any money for the so-called gutter protection LeafFilter installs.
Product or Service Mentioned: Leaffilter North Gutter Guard.
Reason of review: #1, #2, #5 above.
Monetary Loss: $3912.