Reply by LeafFilter North

Hi Robert-Thank you for your feedback. Our customer support team has reached out to you to resolve the issue. If you have further questions, don’t hesitate to call us at 800-749-4566.

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20484 Chartwell Center Dr, Cornelius, NC 28031, USA
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Two weeks ago we signed a contract to have LeafFilter install gutters at our NC home. On installation day we received a call saying they could not install our gutters because they were too high.

Why were we lead to believe there was no problem upon signing the contract only to find out that we were duped. Had we backed out of the contract we would have been penalized and required to pay 25% of the contract price but apparently you can back out with no penalty at all. To make matters worse we had to call to find out that you could not do the job. Had we not called we would not have known.

Never heard of a gutter company that cannot install gutters because they are too high. Very poor customer service with very poor reason for not installing. A $5900. Job gone because you can’t climb a ladder.

Very sad. Do not contract with this company if you have anything higher than a one story home.

Product or Service Mentioned: Leaffilter North Gutter Installation.

Reason of review: Order processing issue.

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