This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
I met with the Leaf Filter sales rep today (3/11/2020) for the "no obligation" estimate. I signed the agreement to "hold" a special lower price until I discussed the overall price and product with my spouse (since the agreement states that "the buyer may cancel this transaction at any time prior to midnight of the third business day after the date of this letter").
The agreement also indicates "See the attached notice of cancellation form for an explanation of this right". Please note that the sales rep did NOT provide any such attached form (all I have is a copy of the agreement itself). I contacted the Main and Customer Service numbers today (1-800-290-6106 and 1-800-749-4566), as well as the official Facebook page, to indicate that I want to cancel this agreement immediately. The customer rep at the main # indicated that I would hear from a manager regarding a form that might have to be completed today for the cancellation, while the customer service agent at the 4566 # confirmed that she cancelled the agreement for me.
I requested to her that I need to receive
email *documentation* that the agreement is indeed cancelled. I have NOT received any such documentation and I need this ASAP.
User's recommendation: High pressure sales tactics for a "no obligation" quote.
Product or Service Mentioned: Leaffilter North Estimate.
Preferred solution: Documentation of cancelled agreement.
Store Location: 1006 W 9th Ave, King of Prussia, PA 19406