Reply by LeafFilter North

Hi John – We are sorry to hear you are experiencing some issues with your recent installation. We have escalated your concerns to our corporate service team and will have someone reach out shortly. Thank you for your feedback.
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I had leaf filter installed in April 2019...I ended up having some leaves recently gathering at a couple corners of my roof. I had to get on a ladder, which at 64, I was not excited about and clear the leaves away.

As I looked down the gutter that has leaf filter on I was miffed had how it had warped significantly. I called customer service and a rep came a few weeks later, a Friday and we requested a morning visit and he was a no show but at 4 PM he arrived. My wife was home and he said it would not affect the operation of the product but I disagree. They reached me by phone and he explained that to me.

After thinking about it I have decided we're not satisfied with this answer or the leaf filter product. Attached is a photo.. you let me know if you think this is normal and acceptable to Leaf Filter... doesn't look at all like the ones in your sales brochure.

At this point I wouldn't recommend your product...oh and the person looking at the warping stated that the installer had nothing to fasten it to in the back of the gutter??? Exactly what is needed?

This was not installed properly in my eyes. See attached

Product or Service Mentioned: Leaffilter North Gutter Guard.

Reason of review: Damaged or defective.

Monetary Loss: $2444.

Preferred solution: Let the company propose a solution.

LeafFilter North Cons: Not installed correctly and is warping.

  • gutter covers
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