Reply by LeafFilter North

Resolved
Heather – We have forwarded your concerns to our service and support team. We will have someone reach out to speak with you ASAP. Thank you.
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Update by user Aug 07

They offered a $100 credit for a $3000 job. It was an insult. I really don't know what else to do except to warn people the product is not as good as they say and they refuse to see fault when it clearly is their fault.

Update by user Aug 07

As of 08/07/2019 - I will be marking this as resolved. I finally was able to get a hold of the Sales Ops Manager and all he did was give me sales pitches which was super annoying and wasn't fixing my issue.

I finally had to be rude and said I don't want to hear what you are trying to sell me because your team has been out to my house several times and nothing worked. So stop I don't want your product and I want a credit. They offered a $100 credit which is an insult and was furious I had to hang up. Before hanging up I did ask who I could go above him to resolve and he said no one he was the main guy for all of Iowa.

I may wait a few days to cool off and try calling someone else but right now it's just a waste of time. Thank goodness for a hail storm we had a few months ago because insurance is covering for new gutters.

Everyone else please don't order the gutters from these idiots. They are way to expensive and you can get quality gutters from another place.

Update by user Aug 06

As of 08.06.2019 - The regional manager and the project manager came to my house July 18 2019. The project manager told the regional manager he had been out here a few times and said there is nothing more they can do to fix.

Regional manager agreed and so I requested a refund. The regional manager stated the sales ops manager had to issue the credit and he would pass on my number. Well guess what....still haven't heard from anyone.

I have reached out twice in the 3 weeks they were at my house last. Again can't stress enough DO NOT ORDER THESE GUTTERS!!

Original review posted by user Jul 22

Our Leaf Filter gutters are less than a year old and have had issues from the start. Water is running off the gutter which will soon cause water or foundation damage.

They have been out between 6 to 8 times to fix and the issue still persists. I'm done with this and we are seeking to get a refund. Since I've requested this no one is calling us back.

We highly suggest going somewhere else. This product is also priced to high.

Product or Service Mentioned: Leaffilter North Gutter Guard.

Reason of review: Damaged or defective.

Monetary Loss: $2900.

Preferred solution: Price reduction.

LeafFilter North Cons: Customer service and quality of product.

  • Unresponsive retailer
  • Leaffilter Leaffilter Failure
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